Privacy Policy

Last updated: November 2026

This policy explains what personal information Redde Endurance Coaching collects through this website, why I collect it and the choices you have. I am JW McKenna, Coach JW, and I run Redde Endurance Coaching from High River, Alberta, Canada.

What I Collect

Information you give me. If you send a message through the contact form, I collect your first name, last name, email address and your message. If you join the newsletter, I collect your email address and any other details the sign-up page asks for. If you book a call, Google Calendar collects your name, email address and anything you enter on the booking form. If you book the paid consult, Stripe collects your payment details. I never see or store your full card number.

Information collected automatically. Google Analytics collects information about how visitors use this website, such as the pages you view, the device and browser you use, the website you came from and your approximate location. The contact form uses a hidden spam filter to tell people apart from automated bots. This filter does not send your information to any outside service. My web host and security tools also record technical details such as IP addresses and login attempts to keep the website running and protected.

How I Use Your Information

I use your information to reply to your messages, book and run calls, send the newsletter, process payments, understand how the website is used so I can improve it, protect the website from spam and misuse, and meet legal and tax requirements. I do not sell your personal information.

Coaching Clients

If you become a coaching client, the information you share about your health, training and goals is collected through separate onboarding forms and the Training Tilt athlete platform, not through this website. You are told how that information is used when you complete those forms.

Who I Share Information With

I use trusted service providers to run Redde Endurance Coaching, and they process information on my behalf. Web Hosting Canada hosts the website. Brevo delivers the website's email. MailerLite delivers the newsletter. Google provides Calendar booking and Analytics. Stripe processes payments. Each provider handles information under its own privacy policy. I do not share your information with anyone else unless the law requires it.

Cookies

Essential cookies keep the website working. Google Analytics cookies are on by default and help me understand how visitors use the website. I see combined totals and trends, such as which pages are visited and which countries visitors come from. I do not see your name or email address. You can opt out in either of two ways: install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout, or block or clear cookies in your browser settings.

Links to Other Sites

This website links to other sites and services, including Spotify, YouTube, Instagram, Facebook, LinkedIn, Training Tilt and the MailerLite newsletter sign-up page. Those sites have their own privacy policies, and I am not responsible for how they handle your information.

How Long I Keep Information

I keep contact messages for as long as I need them to respond and keep a record of the conversation. I keep your newsletter details until you unsubscribe. I keep payment and booking records for as long as tax and accounting law requires.

Where Your Information Is Stored

My service providers may store and process information in Canada, the United States and other countries. When information is processed outside your country, the laws of that country may apply to it.

Keeping Information Secure

I use reasonable safeguards to protect your information, including a secure connection, login protection and spam filtering. No method of sending information over the internet is completely secure, so I cannot guarantee absolute security.

Your Choices and Rights

You can ask to see the personal information I hold about you, ask me to correct or delete it, and withdraw your consent at any time. You can unsubscribe from the newsletter using the link in any email. To make a request, email jw@reddeendurance.ca and I will respond within 30 days. If you live in the European Union or the United Kingdom, you also have rights under the General Data Protection Regulation, including the right to object to processing and to receive a portable copy of your information. If you are not satisfied with my response, you can contact the Office of the Privacy Commissioner of Canada or your local data protection authority.

Children

This website is intended for adults, including parents and guardians. I do not knowingly collect personal information from children through this website. If you believe a child has sent me information, email me and I will delete it.

Changes to This Policy

I may update this policy from time to time. The date at the top shows when it was last changed.

Contact

Questions about this policy or your information? Email jw@reddeendurance.ca.